CONTRACTED PERSONS
The number of contracted persons cannot be exceeded. If this is exceeded, the Company reserves the right to charge a supplement or cancel the contract. When making a reservation, it is compulsory to send the 50% of the total amount in advance. If 50% of the final price, shall not be sent in 10 days, the reservation will be cancelled
RESERVATIONS
The Company shall be allowed to inspect the property during the business hours, as well as at any reasonable time. Once we have received your booking request and the availability of the property is checked, we will contact you in order to confirm your reservation, or offer you more suitable accommodation according to your specific needs. Once the reservation is confirmed, you will have 48 hours to deposit 50% of the total amount in the bank account number which we will give you. We will confirm that we have received the 50% deposit by e-mail, immediately we receive it. The rest of the total amount shall be completed on arrival. You are able to hire cots, baby seats, televisions and parking spaces. The corresponding payment will also be completed on arrival.
CANCELLATION FEES
21-14 days before arrival: 25% of the reservation total
7-14 days before arrival: 50% of the reservation total
0-7 days before arrival: 100% of the reservation total
CHECK-IN TIME AND KEY COLLECTION
Below you will find the arrival times of the apartments, villas and bungalows:
CHECK-IN : From 17:00 pm until 19:00 pm on day of arrival
CHECK-OUT : Before 10:00 am on day of departure
If you are unable to arrive within the stipulated time schedules, please contact the corresponding office and we will try to find a solution. Your reservation will be respected for 24 hours and afterwards the property will be at the disposal of the Company:
CAMPOMANES : PROTUCANA S.L. , PTO.DEPORTIVO LUIS CAMPOMANES ED.TIMONEL
SECURITIES AND DEPOSITS
On delivery of the keys, each client will be requested to pay a deposit in case of damage, from 150 € to 300 €, depending on the villa or apartment type. If no damage is caused, the deposit will be returned at the time of departure.
The deposit shall not be returned to those clients causing damage in common areas or whose behaviour is considered excessively disturbing for the rest of the property owners. In case of breakages or damage, please report it immediately to the office. We will try to solve the inconvenience as soon as possible. No cleaning claims shall be admitted, if they are not reported on the arrival day.
LINEN
Sheets, pillowcases and towels included. For a two-weeks rental period, one change per week included (The linen exchange will take place in the office). If you come with a baby, please bring with you own mattress protection.
Tea towels and table linen not included.